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Thought Leadership

Retail Customer Experience: A better retail customer experience starts with a better employee experience

Retail Customer Experience: A better retail customer experience starts with a better employee experience
Purchasing Power
|
January 10, 2025

Did you know that happier, more engaged employees directly drive better customer experiences? This Retail Customer Experience article highlights how investing in your team's well-being and workplace satisfaction translates to stronger customer connections and increased loyalty.

"Retailers have a bright future ahead as consumers look for more personalized attention and experiences that only brick-and-mortar locations can offer. Ultimately, the human touch will support this resurgence. Retailers must provide an employee experience that ensures workers' dedication and commitment to a positive customer experience."

Read further online at Retail Customer Experience here.

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